Returns & Exchanges

At Santoro Milan, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless return process within 30 days of delivery. All items must be returned in their original, unworn condition with all designer tags and security seals intact.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original Santoro Milan packaging and include the printed return slip inside the box to ensure timely processing.

3

Ship the Items

Affix the prepaid shipping label provided in your portal request to the exterior of the package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing